RETURNS & REFUNDS POLICY

Refunds

·No refund will be authorised on made to measure or custom-made order except quality issue or incorrect sizes shipped.

 

·You have the right to cancel order for a refund if we have not started producing your order.

 

Returns

 

·All items must be returned in original condition with tags attached to the garments.

 

·Should you wish to raise a return please fill the online return form with the following details:

 

  • Your order number

  • Reason of Return 

  • when can we arrange a collection

 

·All return queries must be raised within 7 days of receiving the order.

 

·Return request will be processed within 48 hours.

 

·If your return request has been accepted, we will provide you with a shipping label and arrange collection. Shipping label and collection details will be sent via email.

 

·Once your returned order has been received, we will send a refund within 10 working days to your original method of payment.