·No refund will be authorised on made to measure or custom-made order except quality issue or incorrect sizes shipped.


·You have the right to cancel order for a refund if we have not started producing your order.




·All items must be returned in original condition with tags attached to the garments.


·Should you wish to raise a return please fill the online return form with the following details:


  • Your order number

  • Reason of Return 

  • when can we arrange a collection


·All return queries must be raised within 7 days of receiving the order.


·Return request will be processed within 48 hours.


·If your return request has been accepted, we will provide you with a shipping label and arrange collection. Shipping label and collection details will be sent via email.


·Once your returned order has been received, we will send a refund within 10 working days to your original method of payment.